Getting Back to Business: The Important Role the Incentive Industry will Play

As companies are planning to build business back up during this strenuous time, it is critical to think strategically and consider a few best practices to reopen and gain customer confidence and employee comfort in the months to come. According to Inc., companies still need to be in “survival mode” if they want to outlast the impact of the past few months and get back to business. Business owners must be prepared to focus on keeping their companies afloat in a new environment while still providing the best services they can.

As the shelter-at-home (SAH) orders for many states expire over the next few weeks, companies across the country are starting to think about how and under what circumstances they will reopen.  While we are in the early phase of the process, some new topics have emerged, and strategic guidance is needed to create “new norms” for both employees and customers.

During this transitional time, Rymax is here to support companies with a variety of customer loyalty solutions, employee engagement/training techniques, wellness programs, channel incentives and motivational gifting relevant to the current times. Our goal is to help ease the transition of reopening and to demonstrate the proven effectiveness of the Special Markets Industry.

According to the Global Times, technology is playing a key role in rebuilding companies and the economy. Impressive amounts of social and economic activities have moved online. Businesses were forced to close their doors in a quick 2-week period and now many are slowly reopening and/or operating but in a much different manner. Brick and mortar stores have had to adjust quickly and update their business model. Major retail stores not only ship orders placed online, but have begun curbside pickup as well.  One critical strategy is understanding what portion of your business and employee base should remain online, and what portion needs to have a physical presence.

Rymax’s online platform MaxSite helps keep customers and employees engaged by offering an online recognition portal and rewards catalog available for immediate fulfillment. The portal hosts many communication capabilities such as custom program messaging and automatic rewards tracking. Rymax’s MaxMobile app is also available as a secondary component to provide a convenient rewards redemption experience with remote accessibility via your smartphone, android and tablet. MaxMobile gives users the opportunity to browse reward options and place online orders all at your fingertips.

As employee health and safety will be necessary for businesses to reopen, many companies may want to consider adding wellness programs and strict hygiene protocol into daily business practices.  Rymax can offer companies a variety of fitness-based products, personal care rewards and even N95 masks to be worn in larger group conferences, customer meetings, trade shows and speaking engagements.

Working with a third-party provider like Rymax can help organizations of all sizes and geographic locations with customer loyalty and employee engagement management solutions, making this transitional time easier for all.

By recognizing the efforts your employees are making, whether it be a simple thank you or small corporate gift showing your gratitude towards the business – small gestures go a long way in retaining and engaging your employees during these difficult times.

Stay connected with the proven ways on how Incentive Rewards can make a positive impact on helping businesses reopen. Contact Rymax and check out all our program services and product offerings at www.rymaxinc.com, so we can help you start to rebuild today.