What exactly did you do with your cash bonus from Q4?
Walmart recently announced that many of its employees will receive a modest, one-time cash bonus in their paychecks this week due to a successful Q4 in 2017. While this is commendable and everyone loves to be recognized, you have to wonder: while it’s appreciated at the time it is received, will the contribution make a lasting impression? Will employees remember five years from now how they spent the money? Probably not.
For some companies, cash rewards are quickly being replaced by non-cash rewards and employees are loving it.
According to the Incentive Research Foundation, over the last 20 years there has been a dramatic jump in the number of U.S. businesses using non-cash rewards. In 1996 only 26% of businesses were using non-cash rewards for recognition, but by 2016, this number catapulted to 84%.
Why is that? It is because most of the time, cash rewards don’t resonate.
People enjoy being able to look at a material item and remember how hard they worked to earn that item – even years after they’ve received it! The next time they go for a run, they’ll remember the headphones they earned for a job well done. When their friend or family member compliments the new handbag they’re carrying, they’ll remember where it came from. Rewarding your staff with product instead of cash rewards is an essential way to keep your staff engaged and loyal to your brand for years to come.
For anybody who loves 80’s and 90’s Christmas movies, you might remember the gift that Bill Murray’s character received from his father when he was four years old in the movie Scrooged. He asked for a “choo choo train” …but instead he received a few pounds of fresh meat.
Generous, maybe? But thoughtful, personal and long-lasting? Definitely not.
It could have been worse…it could have been a subscription to the jelly of the month club…
The point is, each of your employees have different interests, so reward them with items that suit their varying preferences and lifestyles. For the foodie, employers can offer cookware from brands like Viking, Cole & Mason or Zyliss. or the outdoorsy type, products from Kent, Coleman or Weber can inspire continued performance and loyalty among staff members.
Either way…think critically about what you want your message to convey. Know your audience and deliver what matters most to them.