52 Weeks of Employee Appreciation: Motivate Customer Service
Having flawless customer service during the holidays is essential for a positive customer experience. Just as a sales incentive works to reach a specific goal within a certain amount of time, creating a short-term incentive program for your customer service team during the holiday season can increase engagement and performance.
In a recent study of 450 individuals, the Incentive Marketing Association (IMA) found that 66% of respondents preferred a personally-meaningful non-cash reward for short-term goals. Offering employees trending products from top name brands, such as Thule, Michael Kors and Skullcandy will take their motivation to the next level!